Author : Nick Krym

“Outsource it!” is now in beta

A couple days ago my first full size book went into beta and is now available at the publisher website – http://pragprog.com/book/nkout/outsource-it. I feel very happy and relieved that the book is finally out, writing it was far more challenging than I’ve ever anticipated. At the same time I feel happy and proud, proud to be one of the authors of the pragmatic bookshelf, the group of technology writers that earned respect across very broad and demanding technical audience. It will take a little while before the book hits the shelves of Amazon and other bookstores, but you don’t have to wait and get your […]

Search for SEO Experts

Search for SEO under Hire professional in eLance returns about 12,000 results, search under Projects returns about 600. So it’s roughly 20 providers per SEO project. Similar stats are on Guru, oDesk, GAF, etc. One would assume that I should have zero problems finding a professional for my SEO project, especially in this market and being a buyer with good standing… The project started a couple weeks ago and in theory, I should have found the provider by now, in reality I have not. In theory there is no difference between theory and reality, in reality there is… Well, here is a brief of my […]

Microsoft and Plurk outsourcing debacle

If your goals are not achievable you can use them as targets. Sounds like a strange proposition? Well, look at Microsoft – everyone and their brother love to use it as a target of hate, criticism, etc. It’s human nature – to consider success of others as own failure. Fortunately, Microsoft never ceases to offer opportunities for harsh and well deserved criticism. This time it’s quite amazing: as Plurk, a startup in micro-blogging sense, pointed in their blog “Imitation may be the sincerest form of flattery, but blatant theft of code, design, and UI elements is just not cool, especially when the infringing party is […]

Too Much of Good Thing

A few days ago starting from a comment to my post I found a very interesting discussion of metrics on 360° Vendor Management. In his post Tony covered a few golden rules that are important to consider when introducing metrics in vendor management. I agree in general with most of the principles covered in the post and highly recommend looking at it as well as other materials publish in the blog. While reading the post I came across of one phrase that triggered a serious of thoughts that I want to cover today. (Metrics allow you “Moderate expensive overperformance that the vendor need not do. […]

Invisibility Cloak of MSA

A Master Service Agreement (MSA) is intended to create a contractual framework for relationships between parties involved. Unfortunately way too often MSAs are used to protect intentional incompliance with a spirit of the agreement. When MSA is written and negotiated the parties bring to the table their knowledge of the domain, in this case offshore outsourcing services. The party more experienced in the space can predict certain behaviors and relationship patterns and appropriately protect themselves from liabilities they bring. More so that party can take advantage of less experienced negotiating partner and create an invisible cloak that will be used to hide issues and drive […]