When we are facing a dilemma of whether to outsource some task, a project, a business process, or a role within organization one of the first questions that comes to mind is what are the pros and cons of outsourcing. And whether we reach for Google, institutional knowledge, or industry research the chances we’ll find conflicting answers. As it goes with other aspects of life, something that is a disadvantage for one organization could be an advantage for another, one man’s junk is another man’s treasure. What one organization consider an advantage another perceives as disadvantage, what one analysts sees as a benefit another labels as risk.
There are very few areas where majority of the sources agree, such as “savings